SupportCandy Workflows 3.1.3

SupportCandy Workflows Features

SupportCandy Workflows is a WordPress plugin for the plugins stack. It targets the wordpress use case and runs on standard WordPress installations. Configuration lives in the standard WordPress admin interface. The product sits in the wordpress segment and pairs with mainstream WordPress tooling in production sites where the plugins workflow is the primary fit. SupportCandy Workflows is delivered through the developer’s standard distribution process and activates as a regular WordPress plugin or theme.

• Cohesive system for managing support workflows
• Engineer and mechanize custom support processes
• Tailor workflows to align with business-specific protocols
• Establish diverse stages and prescribed activities within workflows
• Route tickets precisely to designated individuals or collectives
• Automated alerts and prompts to address outstanding tasks
• Monitor and orchestrate ticket advancement with ease
• Boosted efficiency and teamwork within support roles
• Insightful reporting for informed strategic choices
• Simplified setup with an approachable user interface