{"id":136710,"date":"2026-05-26T00:00:00","date_gmt":"2026-05-25T22:00:00","guid":{"rendered":"https:\/\/gpl-love.com\/fr\/produit\/supportcandy-workflows\/"},"modified":"2026-07-18T03:25:35","modified_gmt":"2026-07-18T01:25:35","slug":"supportcandy-workflows","status":"publish","type":"product","link":"https:\/\/gpl-love.com\/fr\/produit\/supportcandy-workflows\/","title":{"rendered":"SupportCandy Workflows 3.1.3"},"content":{"rendered":"<h3>SupportCandy Workflows Traits<\/h3>\n<p>SupportCandy Workflows est un plugin WordPress destin\u00e9 \u00e0 la pile de plugins. Il cible le cas d&rsquo;utilisation WordPress et fonctionne sur des installations WordPress standard. La configuration se fait via l&rsquo;interface d&rsquo;administration standard de WordPress. Le produit se situe dans le segment WordPress et s&rsquo;associe aux outils WordPress courants sur les sites en production o\u00f9 le flux de travail des plugins est le choix principal. SupportCandy Workflows est distribu\u00e9 via le processus de distribution standard du d\u00e9veloppeur et s&rsquo;active comme un plugin ou un th\u00e8me WordPress classique.<\/p>\n<ul>\n<li>Syst\u00e8me coh\u00e9rent pour la gestion des flux de travail de support<\/li>\n<li> Concevoir et automatiser des processus de support personnalis\u00e9s<\/li>\n<li> Adapter les workflows aux protocoles sp\u00e9cifiques de l&rsquo;entreprise<\/li>\n<li> D\u00e9finir diverses \u00e9tapes et activit\u00e9s pr\u00e9d\u00e9finies au sein des workflows<\/li>\n<li> Acheminer les tickets avec pr\u00e9cision vers les personnes ou \u00e9quipes d\u00e9sign\u00e9es<\/li>\n<li> Alertes et rappels automatis\u00e9s pour traiter les t\u00e2ches en attente<\/li>\n<li> Suivre et orchestrer facilement la progression des tickets<\/li>\n<li> Efficacit\u00e9 et collaboration accrues au sein des r\u00f4les de support<\/li>\n<li> Rapports pertinents pour des d\u00e9cisions strat\u00e9giques \u00e9clair\u00e9es<\/li>\n<li> Mise en place simplifi\u00e9e gr\u00e2ce \u00e0 une interface conviviale<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>SupportCandy Workflows est un plugin WordPress qui automatise la gestion des tickets gr\u00e2ce \u00e0 des r\u00e8gles d\u00e9clench\u00e9es, automatiques et manuelles. Il fonctionne avec tout site WordPress standard utilisant SupportCandy et permet d&rsquo;assigner, escalader ou fermer des tickets selon des conditions d\u00e9finies.<\/p>\n","protected":false},"featured_media":146772,"comment_status":"open","ping_status":"open","template":"","meta":[],"product_brand":[2666],"product_cat":[1187,1181,1186],"product_tag":[1855],"class_list":["post-136710","product","type-product","status-publish","has-post-thumbnail","product_brand-supportcandy","product_cat-administration-wordpress-plugins","product_cat-plugins","product_cat-wordpress-plugins","product_tag-supportcandy","member-discount","discount-restricted","first","instock","sale","downloadable","virtual","sold-individually","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/product\/136710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/comments?post=136710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/media\/146772"}],"wp:attachment":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/media?parent=136710"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/product_brand?post=136710"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/product_cat?post=136710"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/product_tag?post=136710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}