{"id":279,"date":"2020-10-05T08:33:49","date_gmt":"2020-10-05T08:33:49","guid":{"rendered":"http:\/\/gpl-love.com\/?page_id=279"},"modified":"2024-10-04T23:30:19","modified_gmt":"2024-10-04T21:30:19","slug":"soutien","status":"publish","type":"page","link":"https:\/\/gpl-love.com\/fr\/soutien\/","title":{"rendered":"Soutien"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"1--we-are-here-for-you-\" style=\"font-size:clamp(1.039em, 1.039rem + ((1vw - 0.2em) * 0.701), 1.6em);\"><a href=\"https:\/\/gpl-love.com\/fr\/soutien\/\" data-type=\"URL\" data-id=\"https:\/\/gpl-love.com\/fr\/soutien\/\">Nous sommes l\u00e0 pour vous<\/a><\/h1>\n\n\n\n<p>Si vous avez besoin de notre aide ou si vous avez des questions suppl\u00e9mentaires concernant nos produits, n\u2019h\u00e9sitez pas \u00e0 nous contacter.<\/p>\n\n\n\n<div class=\"wp-block-stackable-icon-box stk-block-icon-box stk-block stk-adb64b2\" data-v=\"2\" data-block-id=\"adb64b2\"><div class=\"stk-block-content stk-inner-blocks stk-block-icon-box__content stk-container stk-adb64b2-container stk--no-background stk--no-padding\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-67207eb\" data-block-id=\"67207eb\"><style>.stk-67207eb{margin-bottom:0px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-left stk-block stk-5e1160f\" data-block-id=\"5e1160f\"><style>.stk-5e1160f .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-5e1160f .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--paletteColor1,#2659f2) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-5e1160f\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-e-1160-f-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-5-e-1160-f-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg data-prefix=\"fas\" data-icon=\"pencil-alt\" class=\"svg-inline--fa fa-pencil-alt fa-w-16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M497.9 142.1l-46.1 46.1c-4.7 4.7-12.3 4.7-17 0l-111-111c-4.7-4.7-4.7-12.3 0-17l46.1-46.1c18.7-18.7 49.1-18.7 67.9 0l60.1 60.1c18.8 18.7 18.8 49.1 0 67.9zM284.2 99.8L21.6 362.4.4 483.9c-2.9 16.4 11.4 30.6 27.8 27.8l121.5-21.3 262.6-262.6c4.7-4.7 4.7-12.3 0-17l-111-111c-4.8-4.7-12.4-4.7-17.1 0zM124.1 339.9c-5.5-5.5-5.5-14.3 0-19.8l154-154c5.5-5.5 14.3-5.5 19.8 0s5.5 14.3 0 19.8l-154 154c-5.5 5.5-14.3 5.5-19.8 0zM88 424h48v36.3l-64.5 11.3-31.1-31.1L51.7 376H88v48z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-52ef524\" id=\"billets-dassistance\" data-block-id=\"52ef524\"><style>.stk-52ef524 .stk-block-heading__text{color:var(--paletteColor1,#2659f2) !important}<\/style><h5 class=\"stk-block-heading__text has-text-color has-palette-color-1-color\">Billets d&rsquo;assistance<\/h5><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2a7c0e3\" data-block-id=\"2a7c0e3\"><p class=\"stk-block-text__text\">GPL Love traitera votre demande avec le plus grand soin et le plus rapidement possible. Pour cela, nous utilisons notre syst\u00e8me de ticket d\u2019assistance am\u00e9lior\u00e9 qui nous permet de nous contacter de la mani\u00e8re la plus pratique.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9cf7d57\" data-block-id=\"9cf7d57\"><p class=\"stk-block-text__text\">Une fois que vous \u00eates un client GPL satisfait, vous aurez acc\u00e8s au syst\u00e8me d&rsquo;assistance via la page <strong><a href=\"https:\/\/gpl-love.com\/fr\/mon-compte\/\" data-type=\"link\" data-id=\"https:\/\/gpl-love.com\/fr\/mon-compte\/\">Mon-Compte<\/a><\/strong> sous la <strong>section Tickets d&rsquo;assistance<\/strong>.<\/p><\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-palette-color-5-color has-css-opacity has-palette-color-5-background-color has-background is-style-wide\"\/>\n\n\n\n<h5 class=\"wp-block-heading has-palette-color-1-color has-text-color has-medium-font-size\" id=\"2-points-to-note\">Points \u00e0 noter<\/h5>\n\n\n\n<p>Vous ne devez soumettre qu\u2019un seul ticket par num\u00e9ro. Notre objectif est de vous r\u00e9pondre dans les 24 \u00e0 48 heures, mais veuillez pr\u00e9voir du temps suppl\u00e9mentaire le week-end et les jours f\u00e9ri\u00e9s. Bien que nous visions \u00e0 mettre \u00e0 jour tous les plugins dans les 48 heures, la nature de notre activit\u00e9 de revendeur signifie qu\u2019il peut parfois y avoir un court d\u00e9lai avant qu\u2019il n\u2019apparaisse sur notre site.<\/p>\n\n\n\n<div style=\"height:5vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nous sommes l\u00e0 pour vous Si vous avez besoin de notre aide ou si vous avez des questions suppl\u00e9mentaires concernant nos produits, n\u2019h\u00e9sitez pas \u00e0 nous contacter. Billets d&rsquo;assistance GPL Love traitera votre demande avec le plus grand soin et le plus rapidement possible. Pour cela, nous utilisons notre syst\u00e8me de ticket d\u2019assistance am\u00e9lior\u00e9 qui [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-279","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/pages\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/comments?post=279"}],"version-history":[{"count":0,"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/pages\/279\/revisions"}],"wp:attachment":[{"href":"https:\/\/gpl-love.com\/fr\/wp-json\/wp\/v2\/media?parent=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}